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    Client Success Stories

    Case Studies of over 40-years of Proven Past Performance!

     

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    Our Values

    Learn More About Our Values

     

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    Commitment to Quality

    "At SMS quality is 90 percent attitude and 10 percent technique. We understand that quality is a process and not a destination. The entire organization feels in a constant state of becoming . . . becoming better at everything we do. Our main focus is the organizational development of process skills to ensure that everyone does his or her job right the first time and every time."-Juan Hernandez, President 

     

    Certifications

    At SMS, we are committed to delivering the highest quality products and services to our customers. We have earned quality-leading and globally-recognized certifications that demonstrate our repeatable, documented, successful systems and processes. Our International Organization for Standardization registrations include ISO/IEC 20000-1:2011 and ISO 9001:2008. We are also proud to be assessed a Capability Maturity Model Integration (CMMI) Level 3 for Development and Level 3 for Services rated company. Our Integrated Quality Management System (IQMS) process incorporates people and technology through the ISO and CMMI frameworks allowing us to improve overall organizational performance ensuring that we consistently provide products and services that meet or exceed our customer's expectations.

     

    SMS Corporate Certifications

    • ISO 9001:2008 Certified
    • ISO/IEC 20000-1:2011 Certified
    • CMMI Level 3 for Development 
    • CMMI Level 3 for Services 

     

    In addition, SMS has numerous industry and vendor certifications. These key certifications and partnerships translate into our customers knowledge of the latest developments from various vendors at the moment they are released, assuring that our customer’s enterprise is running on the latest technologies.

     

    SMS Vendor Certifications

     

     

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