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Client Success Stories

Case Studies of over 40-years of Proven Past Performance!

 

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Message from the CEO

Integrity, Teamwork, Expertise and Commitment

 

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Commitment to Quality

"At SMS quality is 90 percent attitude and 10 percent technique. We understand that quality is a process and not a destination. The entire organization feels in a constant state of becoming . . . becoming better at everything we do. Our main focus is the organizational development of process skills to ensure that everyone does his or her job right the first time and every time."-Juan Hernandez, President 

 

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Meet Our Executive Team

We are committed to building a culture of excellence.

 

Our Values

A Culture of Quality...

 

For over four decades, we have built a business based on service, value, and respect for the individual. We have institutionalized sound policies and procedures, and built a spirit of collaboration - all in the interest of becoming an extraordinary organization. We encourage every SMS employee to do what’s right, to respect others, and to accept responsibility for his/hers actions.

 

SMS and our employee's pledge...

 

To consistently provide products and services that meet or exceed the requirements and expectations of our customers; and to actively pursue ever improving quality through programs that enable each employee to do their job right the first time and every time.

 

Ethical Standards

 

Exercising the highest possible ethical and professional standards is fundamental to how SMS operates. As a public-service organization, we adhere to an ethical framework founded in honesty and fairness, supported by the professional integrity of each employee.

 

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