Business Process Re-engineering

    Business Process Re-engineering (BPR) is defined as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality and speed. It is the way in which organizations become more efficient and modernize; and it transforms the organization in ways that directly affect performance and ultimately changes how people work.


    SMS’s BPR offering provides a framework and a proven approach to help our customers achieve overall process efficiency and effectiveness. Our collaborative working approach ensures that business process reengineering will be inclusive to everyone in your organization. Our team leverages private and public sector leading industry practices, benchmarks and operating models. We focus on knowledge transfer to enable our clients to institute continuous improvement, bringing about the change that will be needed to sustain them through uncertain times.


    Business Process Re-engineering Capabilities:

    • Benchmark Assessment
    • Process Mapping
    • Analysis and Improvement
    • Organizational Readiness Assessment
    • Change Impact Analysis
    • Organizational Structure Redesign
    • Financial Impact Assessment
    • Business Case and Return on Investment
    • Quality Systems - Continuous Process Improvement
    • End-user and Executive Training
    • Leadership and Organizational Change Management Support and Service